FAQs

General enquiries

• How do I know which PlayCo brand to contact?

  Each of our brands specialises in specific industries, as outlined below. If you can’t see your industry or are unsure, simply contact PlayCo via our website and we’ll direct you to the right team. Either way, we share products and capabilities across the group.

  • Contact ForPark if you’re a school, council or landscape architect looking for standard structures.
  • Contact PlayWorks if you’re a landscape architect looking for freestanding equipment or custom structures.
  • Contact RhinoPlay if you’re a pub, club, quick service restaurant, shopping centre or retail venue.

• What items do you have in stock?

  As we are a commercial manufacturer, all orders are made to order so we do not hold stock of complete items. We do however offer fast, local manufacturing and hold spare parts for replacement. Contact the team to learn about product lead times.

• Do you supply play equipment to the general public?

  No, our brands specialise in supplying high-quality play equipment to commercial customers.

• Who do I contact for media enquiries and opportunities?

  Contact PlayCo via our website and we’ll ensure you get a prompt response from the relevant team member.

• I’m interested in career opportunities at PlayCo. How can I submit my CV?

  Visit our careers page for current job openings. You can also submit your details and a CV for us to keep on file.

• Are your playgrounds AS 4685 compliant?

  Yes. All of our playground equipment is designed and manufactured in accordance with Australian Standards, including AS 4685 compliance. Safety and durability is built into every commercial playground equipment project we deliver.

• What age groups does your playground equipment cater to?

  Our playground equipment caters to a wide range of age groups, from toddlers and early learners through to primary and secondary students and beyond. We design children’s playground equipment to suit different stages of their development.

• Do you provide playground installation as well as manufacture?

  Yes. We offer end-to-end delivery, including design, manufacture and certified installation of playground equipment across Australia. Our team ensures all outdoor playground equipment is installed safely and in line with national compliance standards.

• Do you offer custom playground designs?

  Absolutely. We specialise in custom playground equipment for your site and budget. Whether for schools, councils or commercial developments, we design inclusive and fun play spaces for all.

• What are typical lead times?

  Lead times vary greatly depending on the size of the project. Because our Australian-made playground equipment is manufactured locally, we’re able to offer more reliable timeframes than many imported alternatives.

• Do you offer shade and surfacing?

  Yes, we can provide shade and surfacing as part of your project, creating a safe outdoor play space for all to enjoy.

• Are school playgrounds covered by warranty?

  Absolutely. All of our school playground equipment is backed by an industry-leading warranty, giving you peace of mind that your investment can be enjoyed for years to come. For more information on our warranties, contact your local Play Consultant.

• What is an inclusive playground?

  An inclusive playground is designed to create accessible and engaging play opportunities for children of all abilities, encouraging social interaction, confidence and community connection.

• What is the difference between accessible and inclusive play?

  Accessible playgrounds focus on physical access, while inclusive playgrounds consider the broader experience for children with different physical, sensory and cognitive needs.

• Can PlayCo help design an inclusive playground?

  Yes. PlayCo works with councils, schools, landscape architects and developers to design inclusive playgrounds that support the needs of the entire community.

• Do you install playgrounds across all of Australia?

  Yes. PlayCo delivers and installs playground and outdoor fitness equipment across metropolitan, regional, and remote locations throughout Australia. Our project managers coordinate every installation regardless of location, ensuring consistent standards and on-time delivery.

• How long does a playground installation take?

  Installation timeframes vary depending on the scale and complexity of the project. Our project managers will provide a clear schedule at the outset and work within your site access requirements to minimise disruption to staff, visitors, and surrounding operations.

• What age groups are PlayCo Active Play Circuits suitable for?

  Active Play Circuits can be designed to suit a wide range of ages and abilities. Our team can help select play elements and layouts that match the needs of those using the circuits, whether it’s for younger children, older students or mixed-age community spaces.

• Can PlayCo customise Active Play Circuits for our site?

  Yes. Each Active Play Circuit can be tailored to suit your available space, site requirements and project goals. Customisation is endless, we can adjust the layout, elements and level of challenge to create a play experience that works for your space.

• Can these Active Play Circuits be installed in schools and public parks?

  Yes. Active Play Circuits are a great fit for schools, parks and community spaces, giving children more opportunities to move, challenge themselves and build confidence through active play.

• Are PlayCo Active Play Circuits compliant with Australian Standards?

  Yes. All of our playground equipment is designed and manufactured in accordance with Australian Standards, including AS 4685 compliance. Safety and durability are built into every project we deliver.

• How do I choose the right fitness circuit for my project?

  Choosing the right fitness circuit depends on your space, who will be using it and what you want to achieve. Our team can help guide you through equipment options, layouts and combinations to create a fitness area that suits your project.

• Who are PlayCo outdoor fitness circuits designed for?

  PlayCo Fitness Circuits are designed for people of all fitness levels, from those starting their fitness journey through to those looking for more challenging outdoor workouts. They provide opportunities to build strength, improve fitness and enjoy staying active outdoors.

• Can fitness circuits be customised?

  Yes. Fitness Circuits can be tailored to suit your available space, user needs and project goals. Equipment, layouts and combinations can be adjusted to create the right mix of exercises and challenges.

• Does PlayCo provide design and specification support for fitness circuit projects?

  Absolutely. Our team can work with you to choose the right equipment, plan the layout and create a fitness circuit that feels like a natural fit for the space and the people who will use it.

• What equipment is commonly used in nature playgrounds?

  Nature playgrounds often feature natural elements that encourage exploration, creativity and sensory play. PlayCo’s Natura range includes timber, water and sand play elements made using sustainably sourced hardwood logs and durable materials, creating spaces where children can climb, balance, explore and build a love for the natural world around them.

• How do the Natura nature play products differ from PlayCo’s other playground products?

  Natura is designed specifically for nature play, with a focus on natural materials, textures and outdoor exploration. The range includes timber, water and sand play elements, using sustainably sourced hardwood logs and durable materials to create a distinct look and feel that blends naturally into outdoor environments.

• Is PlayCo Nature Play equipment suitable for schools and public parks?

  Yes. PlayCo Nature Play equipment is well suited to schools, parks and community spaces, giving children the opportunity to climb, create, explore and engage with natural materials as part of their everyday play.

• Can nature play spaces be customised?

  Yes. Every nature play space can be shaped around the site, available space and the kind of experience you want to create. Our team works with you to choose the right combination of elements, layouts and features to bring your ideas to life.

• How is Park Warrior different from traditional outdoor gym equipment?

  Park Warrior is designed as a complete obstacle circuit rather than individual fitness stations. Each course combines a series of challenges that encourage climbing, balancing, swinging and problem-solving, creating a more engaging and active play experience.

• Who is Park Warrior designed for and how do you choose the right course?

  Park Warrior can be designed for different age groups and abilities. Our team will work with you to understand your space, project goals and who will be using the course, helping you choose the right combination of obstacles and level of challenge.

• Can Park Warrior be customised to suit different sites?

  Yes. While our Park Warrior collection is designed as 6 complete obstacle circuits, every course can be customised to suit your available space, site requirements and overall playground design. We can tailor the layout, obstacle combinations and level of challenge to create a circuit that feels right for your project.

• Is Park Warrior suitable for public parks and schools?

  Yes. Park Warrior is a great fit for schools, parks and community spaces. It gives those using it a fun way to challenge themselves, build confidence and stay active.

• What are the benefits of a modular playground system?

  A modular playground system gives you the flexibility to create a play space that suits your site, budget and needs. It can be customised, expanded over time and easily adapted as your space or community grows.

• Where are Blocks commercial playgrounds best suited?

  Blocks playgrounds are a popular choice for schools, parks, childcare centres and community spaces. Because they’re modular, they can be configured to suit everything from smaller play areas to larger community playgrounds.

• Can Blocks playgrounds be customised?

  Yes. While there are three classic combinations available, every Blocks playground can be customised to suit your space or budget. Our team can help you choose the right layout and modules to create a playground that works for your project.

• What makes Cube playgrounds different from other commercial playground systems?

  Cube playgrounds are designed to be endlessly customisable, giving you the freedom to create unique play combinations that maximise fun. The modular system allows different elements to be arranged in countless ways.

• Can PlayCo help with the design and specification of Cube playgrounds?

  Yes. Our team can help guide you through choosing the right Cube configuration, including layouts, play elements and specifications.

• What age groups are Cube playgrounds designed for?

  Cube playgrounds can be adapted for different stages of childhood, with flexible configurations that can be tailored to suit younger children developing confidence through play or older children looking for more challenging climbing and movement opportunities.

• Where are Cube commercial playgrounds best suited?

  Cube playgrounds are ideal for high-traffic areas such as hospitality venues, shopping centres, airports and other community spaces.

• What’s the difference between a fitness pod and a fitness circuit?

  Fitness Pods are compact exercise areas that combine selected equipment into a focused workout space. Fitness Circuits typically include multiple stations arranged together to create a larger, more varied exercise experience. Fitness Pods are a great option where space is limited or when you want to add exercise facilities over time.

• Where are PlayCo Fitness Pods best installed?

  Fitness Pods are well suited to parks, walking tracks, outdoor recreation areas, residential developments, schools and public spaces where people can easily access outdoor exercise. Their compact design makes them a flexible option for spaces of different sizes.

• Who are outdoor fitness pods designed for?

  Outdoor Fitness Pods are designed for a variety of people, from those beginning their fitness journey to more active users looking to incorporate strength and cardio exercises into their routine. Equipment can be selected to support different abilities.

• Can PlayCo help design an outdoor fitness pod layout?

  Yes. Our team can help select the right equipment and layout to create a fitness pod that suits you. We can guide you through the design process to ensure the final setup works for your space.

• What are the benefits of freestanding playground equipment?

  Freestanding playground equipment gives you the flexibility to create a play space that suits your project, whether you’re adding a few individual elements or building a complete playground. It allows you to mix and match different play experiences, making it easy to create a space that suits your space.

• Can freestanding playground equipment be combined with larger play structures?

  Yes. Freestanding equipment can be used alongside larger playground structures to add extra play opportunities and create a more varied experience. Combining different elements allows you to customise the layout and make the most of the available space.

• Can freestanding playground equipment be installed in stages?

  Yes. Freestanding products can be added over time. You can start with a selection of key play elements and add more as your needs and budget allow.

• How do I choose the right mix of freestanding playground equipment?

  Our team can help you select the right combination of equipment. We’ll work with you to create a balanced mix of play elements that suits your project.